Cenote Experience (DAY TOUR) - Mexico

Life is unpredictable and we understand that sometimes you have to cancel or change your trip dates and it is our endeavor to make it as easy as possible for you. However, please understand that we plan everything including guide fees, permits, accommodation and ration in advance. Therefore, any cancellation means inconvenience and certain losses to the people involved in various stages of the program. Keeping that in mind, our cancellation charges are as below, - Cancellations prior to 30 days from the start of the event: Full refund as cash. - Cancellations between 30 days and 15 days to the start of the event: 50 % refund as cash. - Cancellations less than 15 days to the start of the event: No refund. - Cancellations will be accepted only by email. Note: We reserve the right to cancel a program before departure in the event of logistical problems arising due to natural calamities, strikes, wars or any other circumstances that make the event inadvisable. In this case, we will refund 50% of the event fees.